Privacy Policy

Commitment to Privacy The European Union ("EU") maintains strict privacy laws through General Data Privacy Regulation ("GDPR") and protecting our customer's data is a main concern to ensure that we maintain the required compliance with the governing authorities.

Your Data Rights If you are in the EEA, you have a right to (subject to a limited number of exceptions):
(i) request access to and rectification or erasure of your personal information;
(ii) obtain restriction of processing or to object to processing of your personal information;
and (iii) ask for a copy of your personal information to be provided to them, or a third party, in a digital format.

You also have the right to lodge a complaint about the processing of your personal information with your local data protection authority in the EEA.

If you are a client, and would like the personal information Radiosbay hold about you to be corrected or updated please contact

For the deletion and erasure of personal information, email to begin the process and we will respond to your request within 30 days.

Personal Data Personal data are any information concerning the personal or material circumstances of an identified or identifiable individual (the data subject) such as name, address, postal address, e-mail address, phone number and IP-address.

Audio Service While you are using our audio service we will automatically save information to our server log files, which is transmitted to us by your browser. This information includes the type of browser, the IP-address, your current radio station request, as well as the date and time of each action. These data are saved exclusively for statistical purposes in order to implement analyses regarding user behaviour for the purposes of improving and developing new services. We do not use this information to create a personal profile.

Cookies In some areas of our website we collect and store certain information in the form of so-called “cookies”. Cookies are small text files which are stored on your computer. You can easily prevent the use of cookies by deactivating the acceptance of cookies in the settings of your browser. If you choose to accept cookies, we will collect data within the cookies on your hard drive and will retrieve this information during later use of our website when using the same computer and web browser. This facilitates your use of our services and allows us to better understand the behaviour of our users and to be able to offer them contents as well as services designed to meet their expectations.

Google Analytics This website uses Google Analytics, a web analysis service of Google Inc. (“Google“). Google Analytics uses so-called “cookies“, text files, which are saved on your computer and which enable an analysis of your use of our website to be made. The information generated by the cookie regarding your use of this website is regularly transmitted to and stored on a Google server in the USA. In case of an activation of the IP-anonymization on this website, your IP-address will be shortened by Google beforehand within the member states of the European Union or in other contracting states according to the Agreement on the European Economic Area. The complete IP-address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. Google will use this information on our behalf to analyze your use of the website, to compile reports on website activities and to provide us with further services connected to the use of the website and to the use of the internet. The IP-address which was transmitted by your browser within the framework of Google Analytics will not be merged with other Google data.

You can prevent the saving of cookies by setting your browser-software accordingly; however, we would like to point out that if you decide to do so, you may not be able to use all functions of this website to the full extent. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP-address) as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link:

Google Adsense If Google Adsense, a web advertisement service of Google Inc., USA (“Google”), places advertisements (text ads, banners etc.) on this website, your browser may store a cookie sent by Google Inc. or by a third party. The information stored in the cookie can be recorded, collected and analyzed by Google Inc. or by third parties. Additionally, Google Adsense also uses so-called “web beacons” (small invisible images) for the collection of information. By using these web beacons simple actions such as user traffic on the website can be recorded, collected and analyzed. The information generated by the cookie and/or web beacon regarding your use of this website is transmitted and stored to a Google server in the USA. Google uses the obtained information to carry out an evaluation of your user behaviour with regard to the Adsense advertisements. Google may also transfer this information to third parties, provided that this is legally mandatory or that third parties process this data on behalf of Google. Google will not connect your IP-address to other data stored by Google. You can prevent the collection and storage of cookies on your hard drive as well as the display of web beacons. In order to do so you must select “do not accept cookies” in your browser settings (in Internet Explorer go to “Extras / Internet Options / Data Protection / Settings”, in Firefox go to “Extras / Settings / Data Protection / Cookies”).

Transfer to Third Parties A transfer of personal data to third parties will only take place as far as we are obliged to transfer the collected data due to an official or court order or if the transfer has been legitimized by applicable legal provisions.

Data Security In order to prevent unauthorized access or unauthorized disclosure, to warrant the correctness of data and to ensure the authorized use of data, we have taken appropriate technical and organizational measures in order to secure and protect the data which we collect online. The transmission of data and information on our server is encrypted by means of TLS 1.2. Despite these measures and efforts, electronic communication itself cannot be completely secure. We cannot take responsibility or be held liable for the disclosure of information due to errors and/or unauthorized access during the data transmission of third parties.

Your Rights With regard to personal data you have the rights of information, correction and deletion granted by the German Federal Data Protection Act. These rights are to be asserted by sending an e-mail to

Further Information In case you have any further questions concerning our data protection provisions, please feel free to contact us at any time via e-mail at